[vc_row equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1494510617612{margin-right: -50px !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1496938621896{margin-bottom: 20px !important;border-right-width: 1px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”SHOPPING INFORMATION”][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”Delivery charges for orders from the Online Shop?” tab_id=”1484652030151-41d816a1-ec06″][vc_column_text woodmart_inline=”no” text_larger=”no”]We have warehouses in the eastern United States, western United States, Melbourne, France, China and other regions. The freight will be calculated according to factors such as delivery distance and product weight. For details, please consult customer service.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long will delivery take?” tab_id=”1484652030190-407b08ef-5de7″][vc_column_text woodmart_inline=”no” text_larger=”no”]After the order is paid successfully, we will ship the goods within 24 hours (except holidays) if the goods are in stock. The delivery time varies according to the delivery distance.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I track the status of my order after I place it?” tab_id=”1652924718597-34494271-fcfa”][vc_column_text woodmart_inline=”no” text_larger=”no”]You can check the order status in SUPPERT–Track Order on the homepage of the website.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I pay by credit card?” tab_id=”1652925198613-82885da6-c472″][vc_column_text woodmart_inline=”no” text_larger=”no”]Of course, we can also use PayPal, you can choose your preferred payment method.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Are there any discounts on the product?” tab_id=”1652925366965-fbaec245-cd14″][vc_column_text woodmart_inline=”no” text_larger=”no”]We specially created vland coupon in reddit to issue coupons, you can pay attention.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column css=”.vc_custom_1496938627545{margin-bottom: 20px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”PAYMENT INFORMATION”][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”When the order payment is taken of my bank account?” tab_id=”1″][vc_column_text woodmart_inline=”no” text_larger=”no”]After the order is placed, the payment for the order will be debited from the bank to the third-party payment platform you bound to, and the payment will be paid to vlandshop after the transaction is successful.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is wishlist?” tab_id=”1484056430132-f06cc1b5-a7ca”][vc_column_text woodmart_inline=”no” text_larger=”no”]You can add your favorite products to your wishlist so that you can find your favorite products in the future.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What should I do if I receive a damaged or wrong product?” tab_id=”1484049984302-e0b553b6-82dc”][vc_column_text woodmart_inline=”no” text_larger=”no”]Please take a photo or video at the first time and contact our customer service, we will deal with after-sales problems for you in time.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I change or cancel my order?” tab_id=”1484057271889-b3b2ad15-15f7″][vc_column_text woodmart_inline=”no” text_larger=”no”]After you place an order, but before it ships, you can contact customer service to change or cancel the order. But after delivery, it cannot be operated.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is “package tracking“ in my orders?” tab_id=”1484056425804-e857e9fe-0c57″][vc_column_text woodmart_inline=”no” text_larger=”no”]You can track the progress of your product shipments through this feature.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]